New name for work purpose...

I mentioned in previous post that I work as an CSR... right now my name Alissa shows up and customers can see it. However, some of them said pretty name, it does makes me smile! At the same time, I have been thinking about changing that for my safety and for fun too. There are few names that I came up with but cannot make up my mind on what to choose... maybe you can help me out a little bit and vote!

Top 5 names:

1. Aqua

2. Valley

3. Ali

4. Elfa (given by one co-worker lol)

5. Kia

Goodbye are Never Easy!

Goodbyes are not forever.
Goodbyes are not the end.
They simply mean I'll miss you
Until we meet again!
~Author Unknown

Just had the last gastroenterology appointment with Dr. Valley Dreisbach, who had end her residency at URMC this week. I have had her for almost 2 half years, she was the one who helped me through my insane stomach issues, even enough to diagnose me with IBS, dyspepsia, and much more. However, since the Day one I worked with her I've made a huge improvement with my digestive system, till today she was smiling big because I am 90% better! I still have few episodes of bowel pains, it's part of having IBS but she had found the right medicine to be able to help control the spasms.

Not only just that she's unique is because she is very Deaf Friendly, like I mentioned in this blog Paper & Pen will do! and communicate with me though emails (very well with replying!) Also she always smiles when she see me that helped me stay positive with my issue. For instance, I had to do colonscopy, I was scared to death and emailed her ahead of time to give her a head-up that I was scared and brings some flashbacks. Valley was there 100% from the beginning to end of my procedure, even when I had my endoscopy. I was alone in the room those times, I felt safe and knowing I'll be ok having her on my bedside checking on me.

I felt so blessed to have a positive and supportive doctor like her, how many doctors are like her out there?!

At the appt, it was very nice, we were able to chat a little bit, discussed what going on with my stomach at this moment, and try to figure out who I want to replace her for my next appt. I told her nobody can replace you! She smiled and was touched! We were able to spare a picture together, finally showed her name sign, and end with a good hug. I walked out with watery eyes, because I was happy I had her as my doctor and how wonderful she is.
Don't cry because it's over. Smile because it happened. ~Theodor Seuss Geisel

From now on, what I can do is pray for her on her next chapter in Providence, Rhode Island and see her again! <><
Farewell! God knows when we shall meet again. ~William Shakespeare

No more abusing the Mac!

Finally had the chance to purchase a Cranberry hardshell cover for my Mac, since it already have a little tiny dent on top of it from being dropped on or something!! GRR... Now I feel lot better with this cover not being worried by having another dent or starch on it. Also got keyboard cover to prevent from getting dirty, it helps i can just take it off and wash then put back on! Got pictures, it's neat addition to my toy! :)Love this stuff! <><

Summer Plan ard O!

I cannot wait to be back to the O! (Omaha) on June 30th! I pretty much already have so much things planned out what to do around O! and back at my parent's!

• Cupcakes and Concerts at Aksarben Village
  
• Hang out with the sister and cousins
• Omaha Farmers Market at Old Market (downtown)
• Hang out with Christian friends
• Mini Road trip with friends to Adventure Land Park
• Omaha Storm Chasers Baseball game and fireworks
• Bike rides around Lake Zorinsky or Regency Park
• Boating & wakeboarding with Friends
• Prepare for Mandie's Wedding
  
  
  
  (Cannot wait to walk around Downtown in this weather!!)
  
  
  and importantly visit my parents and family in northeast of Nebraska. Also hope to spare one weekend to make a quick visit to Kansas City to see my lovely friend Angie!
  
  

Hello How May I help You??...

It has been three months since I've been working as customer service representative (CSR), it has been very interesting experiences for me. This job is different from other CSR that talks on the regular phone or automatically menu system for options. As for my company, it's deaf friendly we use video phone, which means we speaks with our customers face to face.

Let me ask you a couples of questions. Have you ever called an customer service for certain question about product that you are having trouble with? While you are on the phone with an CSR, what are you doing?... picking on your nose, smoking, in bed, guys being topless or ladies being braless, having tissue up your nose, children bothering you, texting, talking to someone else, or fixing up your hair and do make ups? Or felt stressed, felt so angry and yelled, even being impatient? Believe it or not, have been through all of that face to face! I would think it be easier for hearing person talking on the phone less emotional or visual while helping customers than being face to face because I can see what they are doing while talking to me.

However, as I say this is very interesting job because it help me grow my skills how to help vary of people all over the nation even other countries. Also it helps me learn how to cope with angry, impatient, or annoying customers for my future work as public health counselor.

Am still loving every minute of this job and have wonderful supportive co-workers! <><

Mother's Day gift had been Shipped!

I now can finally post this since my mom checks my blog and do not want to ruin her surprise by posting this before she gets this lol... Here is what she got!I made this with my ladies friends other night at a pottery place and couldn't decide what to do, however this came up just for my mom since always wanted to make her one. I still wish I've done more to it but it turned out wonderful! I am happy with it! It includes her favorite candies: cotton candy favor taffy candy and crunch chocolate candy, and got her RIT record break dodgeball shirt.

Hope she will love this package! Bonus for me is I got out of this is mileage for my Delta airline frequency mileage member by shipping it from fedex. Yaya!

Long Grass Ever!

Oh my goodness, I think this is the longest grass I've ever lived on! It has been brutal and dreadful to come and leave home like this!! Neighborhoods has been giving my landlord grass cutting offers for past 3 weeks and totally feel them that they are annoyed by it. I kept on telling people who came over just to ignore it and am not responsibility for it, however I would CUT it asap. Even it look like some kind druggie or lazy bum house ugh!! But now ITS MUCH better back normal what it is supposed to be! What a beautiful house it is now, sure our neighborhoods are much happier and have big smile on their faces!

Lilac Festival

Lilac Festival is well known for Rochester community at Highland Park, they had lilac all over. It was beautiful and smelled so good! It has been raining since Saturday, finally yesterday the rain held up and Sun came out. It was packed there while I went with my friend Chelsea and her buddies. I sometime do not handle packed crowded people but last night I was able to mange it well, since I felt so good to be outside at least! Also it was awesome meeting 2 new people taht grew up back in midwest from Council Bluffs and knew few people that I knew back home. It totally made my night be able to talk about people back home! Looking froward to see her once again since she lives here with her husband and is a interpreter as well- Whoot! Gotta love my life! Here are some pictures what it was there, (sorry my camera is crappy not take wonderful pics as I wanted to!!)

Chelsea and I

Melissa, myself and ChelseaOn our way out, It would be prefect shot during the day with no people and BETTER CAMERA :)

More info about this event go here- http://www.lilacfestival.com/

Rain Rain Rain Go Away!

Geez it has been raining since Saturday evening til today (Wednesday). This felt like this is the record in my life that it has been raining that long. Even worse my car won't even start on Sunday while it was pouring and windy (Brr), had to tow it and didn't get it back till Tuesday, even found out nothing wrong because it start up just fine for them.. Sigh! What a exciting start of week! Also Lilac Festive supposed to be this week but it has been cancelled daily due to rain, what a huge bummer for Rochester Community. However, have been thinking to get this outfit that my little cuzin Syd got for her birthday couples of weekends ago. (shown below) Would love to get the same outfit so we can be twins... heetee

(Umbrella not shown)

I pray that it would sun shine soon and Friday so i can go to lilac festive with my friends on my day off from work!

Junior at SUNY Completed!

(Sad to say this, but this is how it was whole year!)

First weeks of May was hectic for me toward finals to get all my papers and projects done and call it end for my Junior year at SUNY! I would say it was interesting year for me. I noticed Fall semester I was emotional stressed while was physical stress this spring semester. It was two big different experience for me. However, I was glad I got through my junior year because everyone say that year is the most tough year of Social Worker program- No kidding it was!! Got to Thank God for wonderful interpreters who was there all who had to cope with me and was behind my back all the way, love their supports! If not for them, am not sure if i would of made it through haha!

I am excited because I will be graduating next May 2012, as far what my program told me! I hope i will be because I am ready to be done with them and move on with my life! Looking into change my career a little bit for masters program, looking froward to that too!!